Our Blackpool-based training and consultancy services are ideal for organisations who want to be more:

• Compliant
• Accessible
• Inclusive
• Responsive

…… on the issue of sight loss awareness.

Having staff who respond respectfully and empathetically to customers with a visual impairment is now essential.

One in five people experience sight loss in their lifetime. If you aren’t ready to meet that challenge you may fail to attract a large proportion of your potential customers, or alienate them with poor customer service.

We provide tailored training and consultancy support for your public or private sector organisation.

The cost is always highly affordable, as we are deeply committed to working towards a more inclusive environment for our clients.

Our services for organisations include:

• Visual impairment venue audits.
• ‘Secret’ customers to test your customer service response to someone with sight loss.
• Sight loss awareness training for staff.
• Use of AR technology to provide immersive experiences of different visual impairments.
• Coaching in Guided Walking techniques and other vital strategies.
• Creative but practical strategies to make your organisation more sight loss aware and responsive – adjustments that often cost little or nothing.
• Help in creating sight loss aware projects/services/products.